Hear What Our Customers Have To Say

About Vandergriff Hyundai - Your Arlington Hyundai Dealer

Our team at Vandergriff Hyundai would like to thank you for visiting our website!

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Located in Arlington, Texas, the staff at Vandergriff Hyundai will help you find the Hyundai vehicle you want. At Vandergriff Hyundai we offer a searchable online inventory of new Hyundai cars in Arlington, along with well maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Hyundai or quality used car that you have been searching for.

For years, the financial staff at Vandergriff Hyundai has offered expert advice for those seeking an affordable Hyundai car loan or lease. Our service doesn't just stop there. Arlington customers can come in and take advantage of our knowledgeable Hyundai car repair technicians, and a fully-stocked inventory of Hyundai auto parts.

Whether you are looking for a Hyundai, or a pre-owned car or truck, Vandergriff Hyundai is here to help. If you don't see what you are looking for, click on CarFinder and simply fill out the form. We will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions. We are conveniently located at 1120 I-20 West. You can also reach Vandergriff Hyundai any time by filling out our contact form. The entire staff at Vandergriff Hyundai looks forward to serving you!

We want to hear what you have to say. Please fill out the form below to let us know what you think.


Hear What Our Customers Have to Say

"June 13, 2012"

Yes sir, I came in and Richard helped me out and I left the same day with a new Hyundai sonata hybrid. My wife really appreciated the ease and comfort of this particular buying experience and much of that goes to Richard. As former salesman myself, Richard has been the best I've seen. You have a great staff. Thank you very much! 
 
Duy Nguyen

"May 30th, 2012"

I'm sorry it has taken so long for me to write back about our visit with Moniqua. She was the best sales person we have ever dealt with. She was fun to talk to, very informative, was truthful about everything, and the best part she got us in the SUV we wanted. I plan on coming to see her again soon to try and get out of our 2010 Ford Fusion.
 
We are very happy to become a life long customer of Vandergriff Hyundai. Thanks again!!

Christopher Vejar

"May 23rd 2012"

Lee,

Thanks for the follow-up.  The service provided by David was excellent; my wife was extremely pleased that he took the time to explain all of the features of the car with her.

 

Observation: I noticed that everyone that I came in contact with exemplified a high degree of customer service; it was refreshing to see that your company realizes the value of customer service.

 

Calvester T. Carter

"February 7, 2012"

Congratulation Lee, there is one excellent salesperson  left in this world.  She is Moniqua Ledbetter.

She was well prepared from beginning thru the closing of  the sale.

My sister Diane Washington and I were exceptionally  gratified that she was knowledgeable, polite, witty, showed us the  service area, introduced us to the manager and invited us to ask questions.

In the final stages we were introduced to Chris (The  Closer), polite and aggressive. He too was bright and knows his job.

The deal completed, Moniqua, assisted Diane deliver her  new Santa Fe SUV home safely.

Regards to Moniqua, she is one of you best and  brightness.

Hinton Thurston Brazelton

"January 16, 2012"

Dear Mr. Donaldson,

Once again, Vandergriff Hyundai, and you in particular, have demonstrated outstanding customer service. On January 4 we purchase a 2012 Santa Fe. After getting it home, we realized it was not an appropriate vehicle for two elderly people. After much deliberation and soul searching, I returned to Vandergriff, sought you out, and explained our situation.

You were attentive, empathetic and understanding. In a kind and responsive manner you went about resolving our problem to our total satisfaction. We are satisfied and happy with a 2012 Tucson that fits our needs and wants completely.

During the last eighteen months, we, and our daughter, have purchased four Hyundai vehicles from the Vandergriff dealership. We have been treated courteously and professionally by your entire staff, from the receptionist to service department personnel, but particularly by you, William Burney and Thomas Carter.

We continue to tell all who listen what a pleasure it is to do business at Vandergriff Hyundai.

Peter and Sue Gilman

"December 21, 2011"

I wanted to let you know about how great my experience was. Tayseer Hamdan "Sam" was so helpful. We came with one car in mind and helped us decide on a car that suited us better. He is a asset to your team and he is super honest. So glad we had the pleasure of meeting him and everyone else who works at that great place. Thank you soooooooooooo much! William P Muehlbrad

William Muehlbrad

"December 21, 2011"

I am replying to your e-mail to express my appreciation for the excellent service that was given to me by your internet sales manager Moniqua Ledbetter  not only did she ask the right question to me about what were the specific amenities I wanted in my Sonata she made sure I was satisfied with the car I selected but also made myself and my daughter feel comfortable with the whole experience and your finance manager made the whole paperwork signing a easy task for me. This was my first time experiencing searching for an automobile and applying for the loan over your website and the communication through the e-mails was awesome all I had to do was to select the car and fill out the paperwork, thanks for the awesome experience..........

Tim Handy

"November 18th 2011"

I Can't begin to tell you how wonderful of an experience it was purchasing my Hyundai Elantra. I have purchased many vehicles in the past and this has to be the top. Lee Allen the Internet Director went way above and beyond any thing I could have ever asked for. There is no one that could have spent more of her time and cared for my needs the way that she did. She even stayed late to make sure everything ran smoothly. My husband and I were in and out in no time. Shane Tucker the finance guy was awesome. He went over every little thing with me and made sure before I left his office that I understood everything and made sure all of my questions were answered. If asked the question would I recommend Vandergriff Hyundai, that answer is a easy yes. I work at a different dealership and though I love my job and work place I would easily recommend Vandergriff Hyundai to all my family, friends and co-workers that are in the market for a Hyundai to go there. The dealership was clean and just a very pleasant atmosphere. The over head music was even fun to listen to. Its just so nice to have folks at a dealership that really listen, understand and work with your needs. So a BIG BIG thank you to Lee and the rest of her crew for just being the wonderful people that they truly are and making this a stress free ride. I will be returning to your dealership in February to purchase my husband a newer vehicle, cant wait to see you then.

Laura Newcomer

"August 1st 2011"

It was great doing business with you and I will definitely refer anyone I know who's looking to purchase a vehicle to you and your dealership.  I am going to blog on some Sonata Turbo sites and will mention you on all of them.
 
I am very satisfied with the way you handled the sale and all the intricacies due to the distance. I appreciate all your efforts in making this happen with minimal work on my end. I love the car and can still barely believe that no one here in the Phoenix Valley could come anywhere near your price for the same car. The internet is a great tool for shopping and I buy almost everything online----but never thought I would use it to purchase a new vehicle in another state.
 
Thanks again and if you're ever in Phoenix, call me so we can get together. I forgot to mention that I love Texans! Some of my very dear friends are Texans and there is just something about your independent minded, courageous, down to earth, and no-nonsense culture that sits very well with me. If I were to ever leave Arizona, it would be directly to Texas...period, end.
 
 
Take care,

Alicia

"July 23rd 2011"

I couldn't have been more pleased about my service experience this past weekend. (Sat 7/23) What I thought was going to take several hours was done in an hour 1/2. And even though my consultant Amy Kiles was very busy, she still took the time to go through what was done to my car and answered my questions. Thanks for making what most people dread, a pleasant and quick experience!

D. Thorn

"May 18th 2011"

Good Morning,

Just wanted to take the time to say thank you to your service team! They were awesome on Saturday, no hassle, no long wait! I have been telling my employees as well that they need to take their vehicles to Vandergriff because of their superior service!

Have a great day!!!!!!!!


B. Richmond

"May 4th 2011"

I want to thank you so much for my new 2011 Hyundai Elantra, it is beautiful! I love the silver color outside and the interior inside. The spoiler just makes it, too. The drive is great also. But the service was the best of all! Thank you for delivering it to me here in Tulsa, Oklahoma. Everything was done in a very professional manner, from the sale to the financing to the delivery of the car.
Its the best purchase I've ever make on a car!!!!!
I will look forward to buying from your dealership in the future!!!!!!

Special Thanks to:
Nancy Raney
Ryan Rios
Shane Tucker
George Donaldson
William Houston
Ken Maulin
Pat Clifford

Janis D

"December 22nd 2010"

Mr Tucker;

I am sending you this email to let you know how pleased with the service that we received at your dealership. I do not know who to contact in regards to Chris Landrum, so if you don?t mind would you forward this to where it needs to go?

Chris Landrum is a very professional and a great salesman. We were in November and purchased a Kia for my college age daughter and Chris was our salesman. It was so nice to come to the dealership and not get jumped on like a piece of fresh meat thrown into a shark tank. Chris introduced himself and was with us the entire time. He was not pushy or inpatient (and we all know how teenage college girls can be). Chris was genuine and really listened to what our daughter wanted and what she could afford. It was just nice to have a human instead of a robot helping us.  It is plain to see why he got Salesman of the month in November. In fact, we appreciated the experience so much we returned and purchased a new Hyundai on Dec 18th. With the customer service we received from the sales staff please feel confident that we will continue to be customers of your dealership.

Michael Blackstock, well let me start by saying AWESOME! She is such a great person. She not only remembered us, but treated us like family. We purchased a Hyundai in 2008 and then when we came in November she remembered us and in December it was like we were family to her. When we came in we knew that we had negative equity in our trade (that?s what we get for going somewhere else) but to have a finance manager come out and work with the sales manager to get the deal through was amazing. It truly made us feel special. I have been in the car business for 19 yrs (I worked in dealerships before spending the last 14yrs with the Tarrant County Tax Office) and I have never experienced the teamwork that I saw in November and again on December 18th. Michael is true and sincere and that quality is hard to find.

Our experience was nothing short of amazing and that is hard to say about car dealerships. We wanted to let you know what HUGE ASSETS you have with Chris and Michael and that we will be customers as long as we are treated like we have been in all 3 of our experiences with Vandergriff Hyundai.

Thank you in advance for forwarding this to Chris?s manager and for the pleasurable car buying experience.

I hope you and yours have a Very Merry Christmas and Prosperous New Year!


Thank you,
Tina and Jay Keyser

"November 15th 2010"

Dear George, William, Lee and David,

Susie and I want to Thank You for all you did for us this past weekend on the purchase of our 2011 Sonata SE!!! I know when we started looking to purchase a new vehicle, Hyundai was not our first choice but after starting the process on the internet, the contact by William to further confirm what we were in the market for, we decided we should look at the Hyundai a little harder. After doing some research on the internet on the Sonata, we decided we might like it and when William call to affirm that Vandergriff had what we wanted and would work with us on the "money pit" Volvo S80T6 we owned, we were convinced we made the right choice! We had not planned on buying last weekend but when your sales staff suggested we just trade the "money pit" in with no cash involved, we decided to come to the showroom and talk. So Glad we did! Lee was an awesome lady to talk with and we both just fell in love with her as she was just like "the girl from back home"! (The coffee was great Lee but I didn't get to sleep until after 2am in the morning!! OMG, strong it was!!! LOL!!! You can call me anytime Darlin!!) Thank You Lee!!!!!!! William was a pleasure to talk with and even though he was running between us and another customer during the time we were there on Saturday evening, he did all he could prior to us coming down and that did take up a lot of his time during the morning and some in the afternoon! Then, when we took delivery of the Sonata, William explained everything to us about all the features, and damn were there a lot to take in!! So many things on this car and believe me, I will use them all!! Thank You William!!!!!!! David, in the business office, was so pleasant to deal with, with all the paper work and he actually made it fun to fill it all out! Great personality but still very much business! I had no plan to purchase the extra warranty policy but he did explain it extremely well and we saw it was a good thing to add to the contract! Very glad we did! Remember Lake Ouachita when you go up to Arkansas next year David! Thank You David!!!! All the people we came in contact with, including the used car guy(sorry I forgot you name) that talked them into giving us what we wanted for our "money pit" were extremely respectful and very friendly! I've bought many vehicles in my 63 years and dealt with at least 10 dealerships of all types but I have NEVER been treated with so much Respect and with the feeling of Friendship! I can only say I will be back to Vandergriff to purchase again, even if I do retire in Arkansas in three years! To the Owner of Vandergriff Hyundai, You should be Very Proud of the Whole Staff of the dealership as they are Tops in any book I could ever want to put them in!! To anyone who is considering purchasing a New Hyundai.......PLEASE visit with the Great Staff at Vandergriff and you won't regret a second you spent with them!

Earl Shepard

"July 31, 2009"

Reference: My purchase of a 2009 Sonata

 

Dear Mr. Donaldson,


It is my distinct pleasure to write to you to compliment your staff at Vandergriff Hyundai on their professionalism and the "above-and-beyond" customer service that was extended to me during my purchase of a 2009 Sonata GLS last week.

 

            Specifically, I had dealing with Sales Manager Ryan Rios, Assistant Sales Manager Chris Blackstock, Finance Director Rod Turner, and Sales Consultant Karon Key. All were more than willing to accommodate my rather challenging requirements and expectations as a "Cash for Clunkers" program participant, including accommodating the delay from when I selected the vehicle and the official start of that program.

 

            Karon, especially, made sure that I was kept happy, calling me frequently with updates and information. Chris and Ryan were tough but fair negotiators, and Rod impressed me with his no-nonsense, no-surprises, attention-to-detail efficiency. They'll all be getting "straight-10s" when I get the official follow-up customer service survey. Please be sure to let them know of my compliments and see that a copy of this letter gets into their personnel files.

 

            As a fellow Arlington Chamber of Commerce member via my consulting company (I serve as the Business Coach for the Chamber managed Arlington Technology Incubator), I will be pleased to recommend Vandergriff Hyundai to any and all who may be in the market for a new car.

 

            Congratulations on managing such an outstanding automobile dealership. I actually shopped at three other dealerships as well, but decided that Vandergriff's professionalism was head and shoulders above the rest, and that you would be the one to get my business. I'm looking forward to a long-term relationship.

Fred Patterson?Arlington, TX

"July 28, 2009"

To whom it may concern:

 

            My name is Shannon Bucek and I purchased a 2009 Hyundai Elantra this past Friday. In addition to waiting for my phone survey, I wanted to write a personal letter letting you know what a wonderful experience I had. I had purchased a previous 2003 Hyundai Elantra from your dealership a little after five years ago. I loved the car and throughout the years. I knew that I would receive excellent & honest service when bringing my car into your service department. Phil Kalan and Kyle McDonald have been helpful, honest and have never treated me as just another number. They both deserve above and beyond your rating scores.

I had just recently paid that vehicle off and had the title in my possession for less than a month when my car was totaled. George Donaldson, Lee Allen and William Burney were all very sympatric to my frustration of having to purchase a new vehicle. The three of them made this buying experience a great experience for me. I was treated by all three of them with respect, and they all went above and beyond to make my buying experience a pleasant one. Several friends have asked me why I purchase another Hyundai Elantra and my response has been that I love that car, it is reliable and because of the relationship I have with the Vandergriff Hyundai dealership. I will never purchase a car from anywhere else. Most sales people just want to seal the deal and treat you just as another buyer. George, Lee and William treated me not as a number at their lot, but with dignity and respect. They went above and beyond to make sure I left satisfied and happy. They all gave 100% of their time and attention to me. I'm not sure what the rating scales, but they all deserve the highest score and much more than that. I would highly recommend your dealership and George Donaldson your General Sales Manager to anyone I know that is shopping for cars. Even though I am going to have a car payment for another five years, it was all worth it in the end. Your team of employees all deserves a job well done from me, a dedicated Hyundai buyer for life. Thank you for your time in reading this and thank you for George, Lee and William who made this the most awesome experience in car buying ever!

Shannon Bucek?Arlington, TX

"May 26. 2009"

Dear Mr. Donaldson and Mr. Kang:

 

            Wow! Thank you for leading a very human operation there in Arlington. From my first encounter with Vandergriff via telephone to driving off the lot in my new car a few days later, my wife and I experienced nothing but wonderful customer service. From the first "hello," Ms. Lee Allen  and Ms. Donna Ingram showed they were most interested in what was best for me and my family rather than viewing us as a number on your lot-I can't emphasize enough how wonderfully enjoyable the car buying experience was with Lee and Donna. They cared!

 

            They knew right away that we weren't $30,000 customers yet they treated us as if we were the entire time. Had their interest been solely financial we never would have received a follow up phone call (like so many of the other dealerships that knew right away we weren't high yielding customers). In these trying economic times the last thing most people want to do is go through the high pressure stress of making a big purchase. Yet, Lee and Donna not only made it possible (something we'll always be grateful for)--they made it enjoyable. In fact, your entire staff could not have been more accommodating.

 

            Making such a nice car affordable for our family means more to us than you will ever know. It really is a luxury vehicle to us and the purchase simply could not have been possible without Lee and Donna. I wish you could have seen the joy and smiles when I pulled in the driveway and we went for our first ride-a life-changing experience of sorts for our family. Traveling around town with three little ones in our old car was quite a challenge, and now it's so much more enjoyable. Thank you for hiring people who care. Thank you for hiring Lee and Donna. I've never met two people in sales who are so much in the customer service business and just happen to be selling cars. Mostly importantly, they're wonderful at making the human connection, and a bonus is that they are both hilarious (I'm still chucking at their stories). Thanks for treating us like we were the most important customers to walk through your door. Your people made the difference! Please give our best to Lee and Donna. We wish you a very successful summer!

Bill and Anne Tierney & Family?Irving TX,Passionate Vandergriff Hyundai Fans!

"April 6, 2009"

Lee?


Hello from Oklahoma,

 

            I want to thank you for helping me with the purchase of my new Hyundai Genesis Coupe, Track Edition. I've only had it several days and I'm still learning about its features and options but it far exceeds my original expectations.

 

            Vandergriff is fortunate to have an employee of your caliber. Courteous, helpful and above all professional. Not at all like your everyday run-of-the-mill car salesman you run into at most dealerships.

 

            As outrageous as it might seem, given the car I just purchased, if I ever need to buy another vehicle I will five you a call. It was a pleasure meeting you.

Angelo DeGiacomo?Oklahoma City, OK,New Genesis Coupe Owner

"February 4, 2009"

Lee Allen and Michael Ruiz,

 

            What a great car buying experience! It was painless, Lee and Michael were very professional and gave us a great deal. We dread going to dealerships and they made us feel right at home with no pressure at all. It was great, thanks to the two of them.

 

            I will recommend all of my friends and family come and buy a car from Vandergriff Hyundai. Thank you for NOT being a regular car dealership.

Brian and Kim Key?Arlington, TX

"Hyundai Sales Consultant, Tony Thomas"

I'm contacting you to let you know of the wonderful experience we just had at your dealership.

For a couple of days we dealt with your sales consultant, Mr. Tony Thomas, and found him to be more than helpful, extremely knowledgeable and just an all around nice person.

I terrified him several times with my sense of humor and he was able to handle it well.  Normally I dread even looking at cars, much less having to deal with salesman but this young man was an exception from the start.  You are fortunate to have him on your team.

I already owned a Hyundai Sonata and traded it for the 2012 Sonata Limited Edition.  I am pleased with both cars.  I believe you just might have a customer for life and even though I keep my cars five or six years, I have no doubt I will be back.

Thank you for your cars, the service you provide and especially thank you for Mr. Thomas.  I believe when you have someone special like that, he/she should be recognized by the powers that be.

Sincerely,
Judy Thompson

Judy Thompson,Arlington, TX

Make an Inquiry

 

Contact

Vandergriff Hyundai

1120 I-20 West
Directions Arlington, TX 76017

  • Phone: 844-879-9567

Hours

  • Monday 8:30am - 9:00pm
  • Tuesday 8:30am - 9:00pm
  • Wednesday 8:30am - 9:00pm
  • Thursday 8:30am - 9:00pm
  • Friday 8:30am - 9:00pm
  • Saturday 8:30am - 9:00pm
  • Sunday Closed
  1. Vandergriff Hyundai

    1120 I-20 West
    Arlington, TX 76017

    • Phone: 844-879-9567
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